Terms of service
These terms govern your use of the Sahara website, assessment and app ("the service"), provided by Sahara Health, a business registered in Poland under tax number NIP 6762560321.
What the service is
Sahara is an educational training program for the pelvic floor, delivered through an app, with a daily self-rating so you can see change over time. It is not medical care, diagnosis or treatment, and it is not a substitute for a clinician. See a clinician for pain, blood in urine, or any sudden change, and follow their advice over ours.
Plans and billing
Access is sold on usesahara.com. The monthly plan costs $1 for the first 7 days and then $14.99 per month until cancelled. The annual plan costs $149 for 12 months and renews at the same price until cancelled. We email you before every renewal. Prices are in US dollars and include any applicable tax unless stated at checkout.
Cancelling
You can cancel at any time from the account page linked in every email, with one click. Cancelling stops future charges; you keep access until the end of the period you have paid for.
Money-back guarantee
If you are not satisfied within 30 days of your first payment, email support@usesahara.com and we refund the payment in full. No forms, no questions. See the refund policy for details.
Access codes
Your plan includes one access code for the app. It is for your personal use on your own devices. Sharing codes or reselling access ends the plan without refund.
Acceptable use
Do not attempt to interfere with the service, copy the program content for redistribution, or use the service if you are under 18.
Liability
We provide the service with reasonable care and skill. To the extent permitted by law, our liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
Law
These terms are governed by Polish law, and any dispute may be brought in the courts of Poland or of your country of residence if you are a consumer in the EU. Consumers in the EU may also use the EU online dispute resolution platform.